FAQs
Answers to Common Concerns
Welcome to the The Avenue Pharmacy Help Center. For your convenience, we’ve put together a list of some common questions and answers. Perhaps you have the same question that was on somebody else’s mind. Can’t find what you’re looking for? Drop us a line and a professional team member will be happy to help.
Will my insurance cover any prescription medicine I purchase?
We accept Sagicor and Guardian life insurance . Currently we are able supply 2 months at a time if requested.
Prescription items are covered by insurance with a few exceptions . OTC medications are not covered by insurance
How do I refill or order new prescriptions?
If you wish to save time you could fast track your prescription my sending a whats app to 1(868)3141875.
and collect at your convenience.
Walk in prescriptions are always welcomed .
If you have repeats on your prescription we can repeat simply by looking up your records ,by name ,on file and processing .
You can request repeats via phone call or whats app in advance of collection .
Can I buy generic brand prescriptions even though my doctor prescribed me a brand name medication?
You can request a generic brand however we strongly advise that you ask your doctor about this before switching